So Microsoft went down last night. Now what?

As a Managed IT Services Provider, this is a text exchange you never want to have when you’re sitting down for dinner. Unfortunately, in this scenario, I’m the green bubble, and this is an actual conversation I had last night with a team member. Microsoft...

Preparing for disaster

When I lived in Chicago, there was an old joke that there are just two seasons: construction and winter. Floridians are well aware of two more seasons: tourist and hurricane. June 1st marks the six-month window where hurricanes are most likely to develop in the...