So Microsoft went down last night. Now what?

As a Managed IT Services Provider, this is a text exchange you never want to have when you’re sitting down for dinner. Unfortunately, in this scenario, I’m the green bubble, and this is an actual conversation I had last night with a team member. Microsoft...

The Impact of Convergence on IT Strategies

I take an alternative approach to IT strategy and that is to make it simpler for everyone involved. Not necessarily throw more technology/money at the problem.The challenge that we face as IT leaders is balancing enterprise security and functionality with eliminating...

What is DaaS?

Recently, I answered some questions on DaaS or desktop as a service. I thought it would be worth posting the answers to those questions here since it’s become somewhat of a trending topic. I hope to have something on XaaS that outlines some of the other ___ as a...

Important IT trends of 2019 and beyond?

When speaking of IT trends, it’s important to take care and not toss about the typical cliches such as AI; the catch-all word that is “security” (of course everyone in the right mind wants their systems to be “secured”); and obviously the...